GENERAL INFO

We ship most of our orders via USPS , but will use other carriers when needed. You will receive an email confirmation with your tracking number once your order has shipped.

Processing and Delivery Times

Our current processing time is 1 - 2 weeks due to high demand, unless specifically stated as a made to order. Standard shipping typically takes between 2-5 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order via USPS. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Customs Fees and Import Taxes

HAVOC is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).

Invalid or Insufficient Address

If your items are returned because of an invalid or insufficient address we will have to charge you to reship your package. If you do not want your package to be reshipped, you will be issued a store credit for the order total, and the shipping amount will be deducted from your store credit amount.

Lost Packages

We are not responsible for packages lost by the mail couriers, and you will have to reach out directly to the courier (USPS, UPS, FEDEX, or DHL) to open a missing package claim with them. They will be able to better assist in locating your package, as we have no visibility on your package once it leaves our warehouse.

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at info@havocworldwide.com.